Wednesday, May 13, 2015

Day One | Day Two

8:00 Registration and Continental Breakfast

9:00 Conference Opening

9:05 Opening Remarks from the Chair

Russ Swaga BSc (Pharm), MBA, CPHIMS-CA

eHealth Pro ject Management : Upgrading Your Change Management Skills

9:10 Keynote: eHealth Informatics: Clinical Transformation And Change Management

Success occurs when the systems, processes, tools and technology of the change initiative are embedded in the new ways the health care team do their everyday work. However, the reality is getting there is tough. It requires leadership at all levels and a paradigm shift in how we practice today. So how do we lead the way for creating the required environment for practice in a digital age?

This session will address the issues of the digital transformation. Explore change management critical success factors and leading practices from across Canada. Discuss Clinical Adoption and Benefits Realization strategies to fully implement technologies and transform practice in your healthcare organization.

Maureen Charlebois, Chief Nursing Executive & Group Director, Clinical Adoption, Canada Health Infoway

10:30 Morning Break

Methods And Approaches To Pro ject Implementation : Learning From First–Hand Experiences

11:00 CASE STUDY: Implementation Of eMM Systems In 14 Rural Settings In Northwestern Ontario In 12 Months And Over 2700 km

Capitalizing on one of the largest awards from the Small and Rural Hospital Transformation Fund, the Northwest LHIN/ Ministry of Health and Long Term Care established an objective to take a significant step towards the implementation of Closed Loop Medication Management across the region. The logistics of the project required the co-ordination of 13 separate Health Service Provider (HSP) facilities and a centralized IS/ IT hub. Operationally it introduced secure medication storage, unit dose packaging, dispensing and inventory management from Pharmacy to the Bedside replacing established but disparate systems in each of the HSPs.

This Case Study will focus on the use of Project and Change Management tools to overcome the barriers to successful project implementation and the importance of establishing a high level vision and purpose within the context of a Rural Hospital environment. With the project completed in March 2015, insights into next steps, and the path toward Closed Loop Medication Management will also be explored.

Jamie Hallman, BSc, MBA, Walton Hallman Assoc. Ltd.
Karen Parent, Sioux Lookout Meno Ya Win Health Centre

11:40 CASE STUDY: Bridging The Information Gap: e-MM In Nova Scotia – The Provincial Approach

Nova Scotia is implementing its Drug Information System (DIS), an addition to its provincial Electronic Health Record. Implementation is in three streams of activity.

The adoption-focused approach supports pharmacy connection, and management of medication profiles by healthcare providers in hospital and community.

This presentation will focus on progress and outcomes to-date.

Natalie Borden, B.Sc. (Pharm), Program Director, Drug Information System, NS Department of Health and Wellness

12:00 Lunch

1:20 CASE STUDY: eMedication Reconciliation – The Ottawa Hospital Experience

Perseverance is essential when you are working to change how someone does the daily tasks in their job. This case study will examine the two-year process that The Ottawa Hospital experienced as they changed to electronic medication reconciliation. Throughout the process the project management team has collected data and have been able to apply metrics and make informed decisions. You will leave this case study with tools to inspire you to accomplish your current projects.

Glen Geiger, MD, Chief Medical Information Officer, The Ottawa Hospital

2:35 CASE STUDY: "Best in Breed" Pharmacy Information Systems: The Octopus In The Room

Pharmacy Departments have historically gravitated towards "best in breed" pharmacy information systems to support the specialized tasks required in a hospital pharmacy. As we move into a more integrated hospital world with CPOE, controlled access cabinets, Robotic devices, smart pumps, it becomes very challenging to ensure that all systems communicate correctly and safely. This presentation will review the challenges of keeping multiple information systems and multiple interfaces up to date while ensuring patient safety and privacy.

Monique Pitre, Manager, Pharmacy Clinical Informatics, University Health Network

3:15 Afternoon Break

3:45 PANEL DISCUSSION: ‘Considerations And Challenges’ As We Adopt New integrated Technologies

  —— What’s in a name? – Tall man, units (to match product from the manufacturer, patient specific unit dose prepared by pharmacy, literature dosing guidelines…), product type – extended release, delayed release, data field length, label size
  —— Bar coding – readability, label size
  —— Pharmacy oversight - formulary, order sets, drug pick lists, patient information sheets, other documentation

Elaine Wong, Medication Safety Pharmacist, Children’s Hospital of Easter Ontario
Monique Pitre, Manager, Pharmacy Clinical Informatics, University Health Network

4:45 Brief Summary of Day One

5:00 Informa Healthcare invites all speakers, delegates, and exhibitors to a networking drinks reception to discuss the days findings.

Thursday, May 14, 2015

Day One | Day Two

8:30 Registration and Breakfast

9:00 Opening remarks Conference Chair

Russ Swaga BSc (Pharm), MBA, CPHIMS-CA

Closing The Loop and Enhancing Functionality

9:05 First Canadian Hospital Awarded HIMSS Level Stage 7...Where Do We Go From Here?

Ontario Shores Centre for Mental Health Sciences (Ontario Shores) has been recognized by the Healthcare Information and Management Systems Society (HIMSS) for achieving Stage 7 in the Electronic Medical Record Adoption Model (EMRAM). Ontario Shores is the first hospital in Canada and the first mental health hospital in the world to achieve the HIMSS Analytics EMRAM Stage 7 Award. Achieving Stage 7 reflects the high standard of quality at Ontario Shores and demonstrates efforts in advancing care for individuals living with mental illness. As a result, our electronic medical record system enhances patient safety, improves delivery and quality of care, and standardizes clinical documentation in an environment which is efficient, secure and collaborative.

The objectives of this presentation are:

  —— Discuss organizational strategies towards achieving HIMSS Stage 7 designation
  —— Review the importance and benefits of being a HIMSS Stage 7 organization
  —— Review outcome measures of key organizational initiatives contributing to HIMSS Stage 7 designation.
  —— Share key recommendations and results

Erin Anstey RN, BScN, MN, Clinical Practice Leader Nander Stevens RN, Clinical Informatics Analyst Ontario Shores Centre for Mental Health Sciences

9:45 Panel Discussion: Developing And Implementing An Antimicrobial Stewardship Program

During this session the Sunnybrook Antimicrobial Stewardship team will provide a history of their program and their vision for the program during the initiation and developmental phases before opening the floor to questions. Take advantage of both the physician and pharmacy representation and discuss any aspect of the process from early successes and challenges, building the database, front line staff implementation, working as a team, time challenges, etc.

Panellists: Sandra A.N Walker, BSc, BSc Phm, ACPR, PharmD, FCSHP, Clinician Scientist and Pharmacy Lead
Marion Elligsen, BScPhm , AST Pharmacist and Database expert
Jerome Leis, MD, M.Sc., FRCPC, Physician Lead
Antimicrobial Stewardship Program, Sunnybrook Health Sciences Centre

10:25 Morning Break

10:45 Challenges To The Implementation Of e-Prescribing In Primary Care – The Case Of The Quebec e-Prescribing Network

In 2011, Quebec was the first Province to implement a network for the electronic transmission of prescriptions between primary care clinics and community pharmacies. It also includes sharing of medication histories between physicians and pharmacists based on dispensed medications in community pharmacies. This presentation will give an overview of the challenges to the implementation of this network in primary care, informed by a case study realized in the first phases of the deployment, including the format of the e-prescription messages and terminology for medication names. This presentation will also highlight the various models of e-prescribing around the world, and compare their respective advantages and challenges.

Aude Motulsky, B. Pharm., M.Sc., Ph.D., Faculté de médecine, Université McGill

11:25 Building A Sustainable Strategy For Automated Identification Of Medications And Traceability

Join this descriptive presentation on the global challenges and opportunities for medication bar code scanning and traceability. This session will address implementation considerations, key success factors and solutions for building a sustainable, national strategy.

Doris Nessim, Vice President, Pharmacy Healthcare & E-Health, GS1 Canada

12:40 Lunch

1:40 Tracking And Tracing Medicines With Barcode and/or RFID Technology: Quebec’s Approach

Medicine traceability could improve the quality, integrity and security of healthcare services. However, the choice between barcode and RFID technology as data carriers remains difficult and acts as a main obstacle for a wider implementation. This talk will present the Quebec hospitals’ approach: a hybrid system for track and trace medicines. This solution seems to be the most promising solution: it holds the potential to improve the pharmacy efficiency and accuracy taking into account the health care contextual constraints.

Alejandro Romero-Torres, PhD, Professor, Business Science School of University of Quebec at Montreal (UQAM)

Nation -wide Initiati ves To Impro ve Medication Management

2:20 Medication Safety: Perspectives And Emerging Priorities

Despite implementation challenges with electronic medication management systems, one health system benefit cannot be forgotten or understated: reduced patient harm and improved patient safety. Medication safety continues to be a top priority among quality improvement initiatives in Canada and internationally. This presentation will explore current and emerging medication safety priorities at the system level.

Canadian Patient Safety Institute

3:00 Reporting Canadian Medication Incidents: What Can We Learn?

By nationally reporting medication incidents, analytics and studies can be done which provide important information needed to help improve the safety of the medication use process. This session will describe medication incident reporting drivers and mechanisms in Canada.

Institute For Safe Medication Practices Canada

3:40 Brief Summary of Day Two and Closing Notes

3:45 End of Conference DAY 2